We have plans for NGOs, educational organizations and open source projects.Contact us
|Pricing model||per user (pay as you go).||tailor made|
|Price||€9 for 3 users, then €3 per additonal user||varies|
|Frequency||monthly / yearly||monthly / yearly|
|Data backup on demand|
|Custom SSL certificate||–|
|Custom firewall rules||–|
|SLA||Next business day||4 hours (business days)|
|Master passphrase auto-remember policy|
|Import (kdbx, csv)|
|Export (kdbx, csv)|
|LDAP connector (AD, openldap, freeipa)||–|
|Sign up for waiting list||Contact us|
At the end of your trial period, you will receive an email informing you that your trial is about to expire. From there, you can choose not to continue and your account will get automatically closed. After a 30 days redemption period your trial data will be automatically deleted. Or you can decide to subscribe to the service and keep using it.
Passbolt Cloud is hosted in Europe on the Google Cloud platform (GCP) in their Belgium data center. This choice is motivated by the level of security compliance (ISO27001, SOC2, and more), as well as to minimize our environmental impact with a 100% renewable energy sourcing. If the choice of Google as a data sub-controller does not work for you, you can also opt for the self-hosted version of passbolt.
We can provide you with a backup of your cloud database if you contact us. The process usually takes a few days and for obvious security reasons we will require your identity to be verified.
With this database backup, you will be able to switch to a self hosted version of Passbolt if you so desire. However all your users will need to perform an account recovery since the domain and server key will need to change.
As a customer you are allowed to invite as many authorized users as you want. Each user that completes the setup will be added to your user count. The cost will be reflected on your next invoice before your card is charged. The cost of a user is calculated on a pro-rata basis, for example if you add a user in the middle of the month you will only pay for 50% of this cost for the given month.
Business hours mean from Monday 9AM to Friday 6PM in the central european time zone (CET).