We have plans for NGOs, educational organizations and open source projects.
Contact us| Business | Enterprise | |
| Pricing | ||
| Pricing model | per user (pay as you go). | tailor made |
| Price | €9 for 3 users, then €3 per additonal user | varies |
| Frequency | monthly / yearly | monthly / yearly |
| Hosting | ||
| Type | Multitenant | Isolated container |
| Data backup on demand | ||
| Custom domain | – | |
| Custom SSL certificate | – | |
| Custom firewall rules | – | |
| Support | ||
| Email support | ||
| Phone support | – | |
| Slack support | – | |
| SLA | Next business day | 4 hours (business days) |
| Features | ||
| Passwords sharing | ||
| Favorites | ||
| Filters | ||
| Search | ||
| Comments | ||
| Users management | ||
| Groups management | ||
| Passwords activity | ||
| Master passphrase auto-remember policy | ||
| Import (kdbx, csv) | ||
| Export (kdbx, csv) | ||
| Tags management | ||
| Dark theme | ||
| 2FA | ||
| LDAP connector (AD, openldap, freeipa) | – | |
| Sign up for waiting list | Contact us |
At the end of your trial period, you will receive an email informing you that your trial is about to expire. From there, you can choose not to continue and your account will get automatically closed. After a 30 days redemption period your trial data will be automatically deleted. Or you can decide to subscribe to the service and keep using it.
Passbolt Cloud is hosted in Europe on the Google Cloud platform (GCP) in their Belgium data center. This choice is motivated by the level of security compliance (ISO27001, SOC2, and more), as well as to minimize our environmental impact with a 100% renewable energy sourcing. If the choice of Google as a data sub-controller does not work for you, you can also opt for the self-hosted version of passbolt.
Passbolt is a european company and therefore we are committed to abide to European laws and regulations especially because they help enforce your right for privacy. As a data controller we can provide you with a signed Data Protection Agreement. You can read more about how we protect your rights in our Privacy Policy.
We can provide you with a backup of your cloud database if you contact us. The process usually takes a few days and for obvious security reasons we will require your identity to be verified.
With this database backup, you will be able to switch to a self hosted version of Passbolt if you so desire. However all your users will need to perform an account recovery since the domain and server key will need to change.
As a customer you are allowed to invite as many authorized users as you want. Each user that completes the setup will be added to your user count. The cost will be reflected on your next invoice before your card is charged. The cost of a user is calculated on a pro-rata basis, for example if you add a user in the middle of the month you will only pay for 50% of this cost for the given month.
Business hours mean from Monday 9AM to Friday 6PM in the central european time zone (CET).
If you have any technical issue with your cloud instance, please contact our support at: [email protected]
For any sales related issues, you can contact our sales team at [email protected]